Augment Activity Audit Log Review with Agentic AI Approach

Here is what I would like to share how to automate the review process of Workato activity audit log on a quarterly basis using Agentic AI approach.

When reviewing activity audit logs on the Production platform, our objective is to identify associated Change Requests (CRs), Service Requests (SRs), or other requests aimed at modifying the Production environment, ensuring that all changes undergo rigorous review and approval/rejection to mitigate potential business, technical implications and compliance concerns.

Audit log reviews are typically conducted at regular intervals, such as quarterly or bi-annually. Manual review of audit logs involves sampling and validating log entries against associated CRs and SRs, following standardized organizational protocols.

I am leveraging Agentic AI to automate the identification and validation of associated CRs and SRs, with human reviewers providing final verification.

Activity Logs in Workato Platform

In Workato Platform, we have activities related to Recipe as documented in…